During registration, some business owners may be required to provide an address verification document for their personal and/or business addresses. Below is a list of documents that Relay accepts for address verification.
Please note: when an address verification document is requested to verify a business owner's personal address, the document must have the business owner's full name printed on it. When verifying your business address, the document must have your full business name printed on it. All documents must be current within the last 6 months to be considered valid.
Accepted documents
- Utility bill (including cell phone and internet bills)
- Bank statement
- Lease agreement1
- Pay stub
- Insurance bill/statement
- U.S. driver’s license (unexpired)
- Documents must be in English
All address verification documents must be in English to be accepted by our banking partner.
Address requirements
Personal and business addresses provided during registration on Relay must be physical addresses. Unfortunately, we are not able to accept PO boxes, virtual mailboxes, or Pack & Ship location addresses at this time.
Can I use my Registered Agent's address?
Non-U.S. residents cannot use a Registered Agent address as their business address or personal address.
U.S. residents may use a registered agent's address as their business address if they can provide a valid U.S. residential address for their personal information.
For more information on this, please see Can Registered Agent Service addresses be used when applying for an account?
What else do I need to sign up for Relay?
For more information on our registration requirements, please see Required documents and information.
1 Lease agreements must still be valid (e.g., 12-month lease dated 10 months ago)