Sections in this article:
What are Virtual Card PINs
Sometimes mobile wallets like Apple Pay or Samsung Pay may require you to input a PIN when linking your Relay virtual card. Further, some terminals may require you to enter a PIN into the PIN pad when using a virtual card with your mobile wallet.
How to set your Virtual Card PIN
Virtual card PINs can be set in your account when this information is required.
1. To set your PIN, navigate to the Cards tab in your account and click on the desired card.
2. Click Set PIN at the top right-hand corner of your screen.
3. Enter your desired 4-digit PIN, confirm your PIN, then click Set PIN.
How to change your virtual card PIN
You can change your virtual card PIN in a similar fashion to setting your card PIN. Just follow the instructions above, and you'll see a Change PIN button instead of a Set PIN button. Click on this, then you will be prompted to enter your old PIN followed by your new PIN. Once you're done, click Change PIN. You're all set!