Once you’ve set up your Relay checking accounts and debit cards, you’ll need to replace your debit card and account details within your frequently used money apps, accounting tools, software subscriptions and more so that they're connected to your new Relay account. We’ve rounded up instructions for updating banking information in the tools most commonly used by our customers.
If you need help with any other tools feel free to reach out to our Customer Support Team by email.
Your money management apps
For frequently used money apps, you will need to update your banking details to continue syncing financial data to third-party apps or to continue sending/receiving money using a third-party app. Follow the links below to find instructions for updating banking details in each app.
Intuit QuickBooks Online (QBO)
Add a new bank account to Bill.com manually (2-3 business days)
Update your bank account while a payout is in transit within Stripe
Your business tools
Make sure the tools you're using to collect income or run the day-to-day of your business have been updated with your new banking details. Follow the links below to find instructions for updating banking details in each app.
Update and verify your bank account for Etsy Payments Deposits
Update your existing bank account information within your Seller account (note: Amazon enforces a three-day security hold whenever banking information is changed. We recommend that you do not update your bank account within three days of your next regularly scheduled disbursement to avoid any delays in payments.)
Amazon Web Services
Google G Suite
Add a new bank account for direct debit auto-pay for your G Suite account
Update other payment methods, like ACH, in your Zoom account
Your everyday apps and subscriptions
Follow the links below to find instructions for updating banking details in each of the apps below.
We know this is a short list of utilities, but they’re the ones most commonly used by our customers. To update the payment methods for the following utility providers, please refer to the links below.