At Relay keeping your account secure is our top priority! That's why all Relay accounts are protected by 2FA.
If you are ever having issues with receiving your 2FA/OTP code to your mobile device, please call us during business hours at 1 (888) 205-9304.
For security purposes, we'll want to verify your information to ensure we're making any changes for the right person.
Our phone lines are open Monday-Friday 9am-5pm EST.