If you've previously connected your external bank account to Relay to fund your Relay account, but no longer wish to have the account connected, you may follow the instructions below to disconnect the account from Relay.
How To Remove Your External Account From Relay
- Log into Relay and navigate over to the Accounts tab.
2. Click External Accounts.
3. Any external bank accounts that you have connected to Relay will appear here; find the bank account that you would like to remove, click on the three vertical dots next to it, and then click Remove. You're done!
Things to Know
If you have any pending transactions that are being facilitated by the account connection between Relay and your external account, these transactions may be returned if the external account is removed before they settle.
- If you're adding funds to your Relay account from the external bank account you wish to remove, we may recommend waiting for the transaction(s) to settle before removing your external account from Relay.
- Once an external account has been disconnected from Relay, you can still re-connect the account again in the future, if desired; instructions on how to do this can be found here.