This article will walk through how to manage your notification preferences on Relay. Please note that this can only be done on a desktop, as this feature is not currently supported on the Relay mobile app.
How to manage your notification preferences
- Sign in to your Relay account.
- Navigate to the Settings tab.
- Click Notifications.
- You can now customize your notification preferences by checking or unchecking the boxes. You will be able to manage your preferences on Organization updates, Incoming transfers and deposits, Payments and outgoing transfers, and Transaction returns and cancellations.
- Once you've selected your preferences, click Save.
- Sign in to the Relay app on your mobile device.
- Navigate to the Settings tab.
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You can now customize your notification preferences by toggling the button. You will be able to manage your preferences on Organization updates, Incoming transfers and deposits, Payments and outgoing transfers, Transaction returns and cancellations, and Receipt Reminders (only available on mobile).
- For receipt reminders, it is automatically set to a push notification, you can select either a push notification or an SMS reminder.
Please note: if you have multiple businesses under one login, you will need to manage your preferences for each business. Changing your notification preferences for one business will not carry over to your other businesses.