If your business ownership structure has changed, you will need to contact us to add/remove Beneficial Owners and adjust ownership percentages as needed. Please refer to the instructions below for more information.
Adding a Beneficial Owner
To add another Beneficial Owner to your Relay account, please contact our Customer Experience team with the following pieces of information about the new owner:
- Full name;
- Date of birth;
- Email address;
- Phone number;
- Address;
- Social Security Number (or passport number if non-U.S. citizen); and
- Ownership percentage.
Once this information has been provided to our team via email or phone, we can go ahead and start the process of having this individual added.
Removing a Beneficial Owner
To remove an owner and adjust the ownership structure for a business in Relay, we will require the following:
- A document that clearly states the removal of a Beneficial Owner from the company and the amended ownership structure; and
- The removed Beneficial Owner must also email our Customer Experience team, confirming their removal from the company.
Adjusting ownership percentages
To adjust the ownership percentage of your company, please have all Beneficial Owners reach out in the same email to our team outlining the new ownership percentage, with documented proof of the new ownership structure. From there, our Customer Experience team can make the necessary adjustments for you!