As your business needs change, you can update the vendor and category controls you have set for your Relay Visa® credit card(s). You can also add new controls to existing cards.
Important: The Relay Visa® Credit Card is available only to customers who successfully meet our eligibility check and fulfill the required criteria. For more information on eligibility, please see An Overview of the Relay Visa® Credit Card.
What are vendor and category controls?
Vendor and category controls are a set of spending restrictions that you can use to control where your team can spend.
With Relay, you can choose to block or allow specific vendors or categories. For example, if you have team members who frequently drive for work, you can issue them a gas card and set a category control so their card can only be used at gas stations.
When you create a new credit or debit card you will be prompted to set spending controls. If you need to change them after creating the card, please see the instructions below.
How to edit vendor and category controls
- Sign in to your Relay account.
- Navigate to the Cards tab.
- Select the card you’d like to edit.
- Click Edit beside Spending controls.
- Edit your vendor or category controls.
- Click Save.
Your new vendor or category controls will be applied immediately. Be sure to update your team when you’ve made changes to prevent declined or blocked transactions!
- Sign in to the Relay app on your mobile device.
- Navigate to the Cards tab.
- Select the card you’d like to edit.
- Tap Spending controls.
- Tap the first option related to vendor/category controls (wording may vary depending on existing controls - e.g., "Allowed vendors", "Blocked categories", or similar).
- Edit your vendor or category controls.
- Click Save.
Your new vendor or category controls will be applied immediately. Be sure to update your team when you’ve made changes to prevent declined or blocked transactions!
What should I do if a vendor is not available for me to select?
If a vendor is not available, click Request a merchant/category to submit your request.
Can I have multiple vendor/category controls on one card?
While you can block or allow multiple vendors or categories, you cannot create a card with a vendor restriction and a category restriction.
Can I set vendor/category controls on my debit card?
Vendor/category controls are not available for debit cards at this time but will be later this year!