Help article

Overview of Relay Subscription Plans

Feature

Starter

Grow

Scale

Monthly Cost $0 $30 $90
(regularly $120)
APY1 1.11% 1.75% 3.00%
Credit Card Cashback 1.00% 1.25% 1.50%
Banking Accounts 20 Checking
2 Savings
20 Checking
2 Savings
50 Checking
2 Savings
Standard ACH Payments Free Free Free
Same-day ACH $5 $3 10 free, then $1 each
Domestic Wires $8 $5 $5
Local Network International Wires $5 $3 $1.50
SWIFT Network International Wires $25 $22 $20
Currency Exchange As low as 1.00% As low as 1.00% As low as 1.00%

Payment Processing Fees

Online Card Payment Fee 2.9% + $0.30 2.9% + $0.30 2.9% + $0.30
Pay-by-Bank Fee 1.00% per transaction
(Capped at a maximum fee of $10.)
0.75% per transaction
(Capped at a maximum fee of $10.)
0.50% per transaction
(Capped at a maximum fee of $10.)
Domestic Wires Request $5 per incoming wire via Payment Requests $5 per incoming wire via Payment Requests $5 per incoming wire via Payment Requests

Bill Pay

Features
  • Bill creation
  • Accounting integration
  • Approval rules
  • Batched vendor payments
  • Partial payments
  • Custom categorization rules

Coming soon:

  • Bill insights/dashboard
  • Automated payment release (approval-based)
  • Bulk payments
  • Customizable CSV exports
  • Automated categorization

Expense Management

Features
  • Daily/monthly limits
  • Spend policies
  • Receipt rules & attachments
  • Accounting integration
  • Custom categorization rules
  • Split Line items

Coming soon:

  • Spend insights/dashboard
  • Out-of-policy requests for cards
  • Auto-lock cards for missing receipts
  • Customizable CSV exports
  • Automated categorization
Invoicing Features Standard Payment Requests

Recurring & Branded Invoices

Credit Card Surcharging

Recurring & Branded Invoices

Credit Card Surcharging

Accounting Integrations Bank Feeds, Receipts, Expenses Bank Feeds, Receipts, Expenses Bank Feeds, Receipts, Expenses
Partnership Discounts 🚫 🚫
  • 6 months free Xero subscription
     
  • Up to $1,000 cash back on travel bookings with Engine 
Priority Support 🚫 🚫

How to Update Your Subscription

  1. Sign in to your Relay account on your desktop.
  2. Navigate to the Settings tab.
  3. Click Plans and Billing.
  4. Choose a Plan.
    • To upgrade to Grow, click on Get Grow now.
    • To upgrade to Scale, click on Subscribe to Scale.
  5. Choose the checking account for your Payment Method.
  6. Click on Upgrade to Grow or Upgrade to Scale.

Frequently Asked Questions

Can I change my plan anytime?

Yes! You can upgrade or cancel your plan at any time by going to Settings>Plans and Billing.

What happens if I decide to cancel my subscription?

If you want to cancel your Grow or Scale subscription, your plan will not renew on your billing cycle date. You will lose access to any benefits from your Grow or Scale subscription at the end of your billing period. 

What happens if I upgrade my plan from Grow to Scale during my subscription?

You will be charged the full monthly fee starting the date you decide to upgrade until you cancel your subscription. You will then be immediately reimbursed for a prorated amount equal to the remainder of your existing subscription period, if any, upon upgrade to a new plan. 

How does this affect the interest earned in my Savings Accounts?

APY1 will be determined by your subscription plan.

Starter

Grow

Scale

1.11% 1.75% 3.00%
How does this affect the Cash Back earned on my Relay Visa® Credit Card?

Going forward, the cash back earned on your Relay Visa® Credit Card will also be determined by your subscription plan. 

Starter

Grow

Scale

1.00% 1.25% 1.50%
How does this affect payment processing fees? 

Feature

Starter

Grow

Scale

Standard ACH Payments Free Free Free
Same-day ACH $5 $3 10 free, then $1 each
Domestic Wires $8 $5 $5
Local Network International Wires $5 $3 $1.50
SWIFT Network International Wires $25 $22 $20
Currency Exchange As low as 1.00% As low as 1.00% As low as 1.00%
Online Card Payment Fee 2.9% + $0.30 2.9% + $0.30 2.9% + $0.30
Pay-by-Bank Fee 1.00%
(Capped at a maximum fee of $10.)
 
0.75%
(Capped at a maximum fee of $10.)
 
0.50%
(Capped at a maximum fee of $10.)
 
Domestic Wires Request $5 per incoming wire via Payment Requests $5 per incoming wire via Payment Requests $5 per incoming wire via Payment Requests

Still have questions? Our team is ready to help! Talk to our Customer Experience team

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