Talk to our virtual assistant
Get answers in real-time 24/7 from our virtual assistant by pressing the chat button at the bottom-right corner of your screen, or get connected with a live agent on our Customer Experience team. Our goal is to get back to you the same day, usually within a couple of hours.
For guidance on best practices when it comes to interacting with our virtual assistant, please see Using the Relay Bot.
Reach us by phone
You can reach our Customer Experience team by phone at 1-888-205-9304. Our hours of operation are 9am to 8pm EST, Monday through Friday.
Please note: Relay can only offer phone support in English at this time, and our phone lines are closed during U.S. bank holidays.