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Enabling Two Factor Authentication (2FA)

Sandra G.
  • Updated

Two-Factor Authentication (2FA) is used to add an additional layer of security to protect your financial information. It also allows you to control access of third-party apps like Plaid so they can be securely connected to Relay.

To enable Two-Factor Authentication:

  1. Once signed into Relay, click the More tab.
  2. Click the Two-Factor Authentication tab.
  3. Follow the instructions to enable 2FA. You will need a 2FA authenticator app on your phone or tablet to complete this step. 

Examples of 2FA authenticator apps are Google Authenticator (Android, iOS), Duo Mobile (Android, iOS) and Authy (Android, iOS). 

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If you are having trouble connecting Plaid, QuickBooks Online, or any other third-party app to Relay, please try enabling Two-Factor Authentication. If 2FA does not solve the connection issue, please get in contact with our Support Team.

 

Questions? Get in touch with our Support Team at support@relayfi.com or 1 (888) 205-9304.

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