If you are experiencing connectivity issues between your Relay and Xero accounts, please follow the instructions below to reset the connection. This can be a helpful step to re-establish the flow of transaction data to Xero if a sync failure occurs.
How to reset your Xero bank feed:
- In the Settings tab, click Integrations > Edit on the far right of the Xero logo.
- Deselect all bank accounts and click Save.
- Refresh the page.
- Return to Integrations, click Edit, select the desired accounts to sync to Xero and click Save.
- Click Sync Now beside the Xero logo.
