How to Make a Check Payment

You can make bill-pay check payments from your dashboard. These checks are mailed out the next business day and take approximately 8-10 business days to arrive at the address listed in the payee.

1. If this is you have not already added the recipient of this payment as a Payee, please first add them as a payee by following the instructions in this article: Adding and Archiving a Payee
2. Select the Payments tab.
3. Click New Payment in the top right hand corner.

4. Select the payee you would like to send the check to.

     5. Once a payee has been selected, choose Check from the list of payment options. Please ensure the payee has a unit or suite number listed in the address for the payee if required. 

6. Select the source account and fill out the required fields. Once all the information has been entered, select Next.

     7. Confirm payment details and select Initiate Payment. Once a check payment has been made, t the check is mailed out to the payee on the next business day. It takes about 8 to 10 business days for the check to arrive once mailed out.

Things to know

• Relay does not provide checkbooks  and cannot support any checks created outside of Relay (including payroll checks). For more information please see Can I Order Checkbooks with Relay?
• The check will have an “In Progress” status until the payee deposits the check and the funds have settled.
• Once the check is “In Progress” the funds are pulled from the balance of the account.
• A “Settled” status means the check has been successfully deposited by the payee.
• Check payments only appear on Xero/QuickBooks Online bank feeds when they have “Settled”.
• If a suite or apartment number is not added but is a necessity for the receiving address the check may not arrive.
• The check can be voided if it does not arrive in the mail to the payee. Please reach out to support@relayfi.com if you would like an outgoing check voided.