How to Edit or Cancel a Recurring Payment

In this article, you will learn how to cancel an upcoming transaction from a recurring payment set-up and how to edit or cancel all future transactions from a recurring payment.

Sections in this article:

• How to cancel an upcoming transaction from a recurring payment set-up
• How to edit or cancel a recurring payment set-up
• Things to know

How to cancel an upcoming payment from a recurring set-up

Please note: Canceling an upcoming transaction will only cancel that specific queued payment from the recurring payment set-up. If you would like to cancel all future payments for a particular recurring payment set-up, please refer to the section “How to edit or cancel a recurring payment.”

1. Navigate to the Payments tab.

2. Click on Queued Transactions.

3. Select the payment you would like to cancel.

4. A window will appear on the right side of your screen. Scroll down and click on the green Cancel Transaction button.

How to edit or cancel a recurring payment

1. Navigate to the Payments tab, and click on Manage.

2. Click on Recurring Payments.

3. Locate the transaction you want to edit, and click on the three dots on the right-hand side.

4. To edit the payment, click on Edit.  

5. Update the payment information in the pop-up window. You can edit the payee, amount, type, frequency, or endpoint of the payment. Then click Save.

6. To cancel the payment, click on Remove. A pop-up window will appear asking if you are sure about deleting the payment. Select Yes to confirm.

Things to know

• A queued transaction is any transaction scheduled to execute at a future date. These transactions can be viewed under Payments > Queued Transactions.
• For information on how to set up a new recurring payment, click here.