How to Send an International Wire

With this article, you will be able to send an international wire transfer.

For more information on what countries you can send an international wire to, please see this article. If we don’t currently support a country you want to send an international wire to, you can instead integrate your Relay account with a third-party payment platform, such as Wise or WorldRemit.

More information on how to integrate with these platforms is available on their respective websites, in addition to information on their fees and timelines.

Sections in this article

• Navigating to the international wire payment

• Creating a new payee

• Initiate an international wire to an unverified payee

• Initiate an international wire to a verified payee

• Complete an international wire payment

• Frequently Asked Questions (FAQs)

Navigating to the international wire payment

1. Select the Payments tab, once signed in on your desktop.

2. In the upper right corner, click New Payment.

3. A drop-down menu will appear, select International Wire.        

Creating a new payee

A payee can be any other stakeholder to whom you are trying to send a payment. For example a vendor, a contractor, or a personal account of yours to which you wish to send funds.

If you haven’t yet created the payee, you can follow the brief steps in this article to do so: Adding and deleting a payee.

Initiate an international wire transfer to an unverified payee

1. Select the payee you wish to make a wire payment to and enter the international wire details for the payee to become verified.

2. By checking the box, you ensure the payee information is correct and that the details have been confirmed with the recipient. Depending on the receiving country and bank, there may be a few additional fields with other required information.
   • Type and confirm the IBAN number of the receiving account.
   • Type the SWIFT code (or BIC) for the receiving financial institution.

3. Next, enter your payment details.

   • Enter the amount that you want to transfer to your payee.

   • Type your detailed reason for payment, including any invoice numbers. Please know payments with insufficient reasoning may be returned.

   • Select the account from which you wish to withdraw the funds.

   • Once completed, select Next.

Initiate an international wire transfer to a verified payee

1. Select the payee you wish to make a wire payment to and enter your payment details

   • Enter the amount you want to transfer to your payee.

   • Type your detailed reason for payment, including any invoice numbers. Please know payments with insufficient reasoning may be returned.

   • Select the account from which you wish to withdraw the funds.

   • Once finished, click Next.

Complete an international wire payment

1. Review the payment information, and click Done when you are ready to initiate the payment.

2. Click Done to return to your payment dashboard

   • Optional: Click Print to download a copy of your payment.

3. Next, an email will be sent to the email address associated with your account, with confirmation details of your international wire transfer.

Frequently Ask Questions (FAQs)

• How long will the wire transfer take? International wire transfers take 24 business hours to be sent from your Relay account and will take 5-6 business days for the funds to arrive (if it is sent before the cutoff time).

• What’s the cost of a domestic wire transfer?  $50 per transaction.

• When is the cut-off time for domestic wire transfers? The cut-off time for international wires is 9:00 AM PST. Wires sent after the cut-off time will be delayed by an additional business day.

• Is there a minimum spending limit for international wires? International wires cannot be sent from Relay in amounts less than $1000.

• What is a SWIFT number? SWIFT is an identification number for the financial institution. It is not for an individual business or account.

• What currency can I send my international wire in? Relay receives and sends international wires in USD. Any conversion will need to be done by the external bank.

• What should I include in my payment memo or the reason for payment field? As mentioned earlier in the article, transactions may cancel if an insufficient reason for payment is provided. To prevent this from occurring, we recommend adding detailed information to your reason for payment regarding what type of service was provided and any other specific indicators, such as an invoice number. Here's an example of a detailed payment memo: "This payment is for contract services provided by Website Designer LLC regarding front-end website development, and domain registration, the invoice number is 123456."

Questions? Get in touch with our Support Team at support@relayfi.com or 1 (888) 205-9304.