Relay supports U.S.-based non-profit organizations, including 501(c)(3) and 501(c)(6) entities. This article outlines the eligibility criteria, required documentation, and important onboarding considerations for non-profits.
Supported Non-profit Types
Relay currently supports the following IRS-recognized structures:
- 501(c)(3): Charitable organizations, educational institutions, religious groups, and public foundations
- 501(c)(6): Business leagues, chambers of commerce, and professional associations
To qualify, the organization must be registered in the U.S. and have a valid Employer Identification Number (EIN) issued by the IRS.
Required Documentation
Non-profits must provide the following documents during the onboarding process:
| Document | Description |
|---|---|
| IRS EIN Letter (Form SS-4 or 147C) | Confirms your organization's EIN and legal name |
| IRS 501(c) Determination Letter | Verifies your tax-exempt status |
| Articles of Incorporation or Bylaws | Outlines your organization’s structure and governance |
| U.S. Business Address | A physical address located within the United States |
| Authorized Signer Information | Government-issued photo ID for each individual with financial authority on the account |
Please note: All documents must be legible and match the information provided in the application.
Ownership and Administrators
Relay is required to collect information about individuals with financial control over the account, even if the organization does not have equity holders.
Non-profit organizations will reflect 0% ownership during the onboarding process. This value is fixed and cannot be adjusted.
Individuals with financial responsibility—such as the Executive Director, Treasurer, or CFO—should be added as Administrators or Authorized Users, not as owners. These individuals must complete identity verification.
How to Apply
- Apply for your Relay account here
- Select Non-profit as your business type.
- Upload the required documentation.
- Add and verify authorized individuals.
Relay reviews applications within 1–2 business days. If additional documentation is needed, our team will reach out.
Still have questions? Our team is ready to help! Talk to our Customer Experience team