Sending an Invoice as a Payment Request

With Relay, you can send an invoice and request payment at the same time—making it easy for your client to view the invoice and pay directly from a secure link. This article explains how to send an invoice with a Payment Request attached and what happens next.

When to send an invoice with a Payment Request

Use this feature when:

  • You want to send a detailed, branded invoice
  • You’re ready to collect payment from your client
  • You want to offer multiple ways to pay (e.g. card, ACH, wire)

If you only need to create and send a payment link without an invoice, use Payment Requests instead.

How to send an invoice with a payment link

  1. Create your invoice Go to Get Paid > Invoices and click Create Invoice. Fill out:
    • Contact details
    • Line items
    • Taxes, discounts
    • Attachments (optional)
    • Payment methods
  2. Preview your invoice Use the Preview Invoice button to review your branding and payment settings
  3. Click “Create and send invoice” Relay will:
    • Email the invoice to your contact
    • Include a secure payment link with the payment methods you selected
  4. Client pays directly from the link Your client does not need a Relay account to pay. They can choose from:
    • Credit or debit card
    • Pay by bank (ACH debit via Plaid)
    • ACH or wire transfer

What your client sees

  • A branded invoice showing line items, total amount, and due date
  • Any memo or file attachments you included
  • A “Pay Invoice” button that opens a secure payment flow

Once they submit payment, the invoice status will update in Relay:

  • Processing: Payment submitted
  • Paid: Payment settled into your selected account

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