Help article

How to Open a Relay Business Account

Overview

Opening a Relay business account is a fast, secure, and entirely online process designed for small business owners, entrepreneurs, and accounting professionals. 

Before submitting an application:

  • Relay supports accounts for businesses that are registered and operate in the United States.
  • Certain industries are not supported. See: Prohibited Industries
  • Relay does not currently support accounts for personal banking, escrow, trusts, or 401(k)s.
  • Business owners residing in these countries are not eligible for a Relay account.

To learn more about Relay before submitting your application, see: What is Relay?


What You’ll Need to Apply

Before you begin, make sure you have the following ready:

  • Your legal business name and address
  • Employer Identification Number (EIN) and formation documents (e.g., Articles of Incorporation)
  • Personal information for all beneficial owners (name, date of birth, address, SSN, photo ID)
  • A valid U.S. phone number and email address
  • Internet access and a computer or mobile device

For a detailed list by business type (LLC, Corporation, Sole Proprietor, etc.), see: Required Documents and Organization Details to Open a Relay Account (by Entity Type).


Step-by-Step Instructions

  1. Go to the Relay Sign-Up Page
  2. Enter Your Email. Provide a valid email address you’d like associated with your Relay account. This will be used for all future communications.
  3. Confirm Your Eligibility. Relay only supports U.S.-registered business entities. You must:
    • Be at least 18 years old
    • Have a valid SSN
    • Be operating a business registered in the United States
  4. Provide Business Details
    • You’ll be asked to enter:
    • Business name and DBA (if applicable)
    • Type of business entity (LLC, Corporation, etc.)
    • EIN (Employer Identification Number)
    • Business address* and industry
  5. Add Owners and Beneficial Controllers. For each owner and anyone who controls the business (e.g., a CEO), you’ll need to submit:
    • Full legal name
    • Date of birth
    • Residential address
    • Social Security Number (SSN)
    • Valid government-issued photo ID
  6. Upload Required Documents. Relay will prompt you to upload formation documents and verification materials. These may include:
    • Articles of Incorporation
    • EIN confirmation letter
    • Business address verification
    • Personal ID (driver’s license or passport)
  7. Complete Identity Verification. You may be asked to complete a selfie verification step. Make sure you:
    • Have good lighting
    • Remove hats or glasses
    • Hold a valid ID clearly in view if prompted
  8. Review & Submit Your Application

Once all required information is entered, click Submit. You’ll receive a confirmation email and can log in to track your application status.

*Please Note: If your business uses a Registered Agent (RA) address as its legal business address, you'll be prompted to provide a second address — your operational business address. This should be the physical location where you conduct your business (such as a home office or coworking space), and it cannot be another RA address.


What Happens Next?

  • Most applications are reviewed within 1–2 business days.
  • You may receive follow-up requests to clarify or update documents.
  • Once approved, you can immediately fund your account and start using Relay.

Ready to be On the Money?

  • For a full overview of the required documents and information needed to complete your application, see: Required Documents and Organization Details to Open a Relay Account (by Entity Type).
  • To apply for a Relay account, click here. It only takes a few minutes to submit an application.
  • Most applications are reviewed within 1–2 business days.
  • You may receive follow-up requests to clarify or update documents.
  • Once approved, you can immediately fund your account and start using Relay.

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