Relay users are currently unable to send international wires to the a select few countries, listed below.
Please note: this list follows our banking partner's anti-money laundering policy and sanction screening requirements and may be subject to change.
Countries where Relay is unable to send international wires
- Belarus
- Cuba
- Ethiopia
- Iran
- Iraq
- Kazakhstan
- Lebanon
- Libya
- Myanmar1
- Nicaragua
- North Korea
- Palestine2 (USD, ILS)
- Peru
- Russia
- South Sudan
- Sudan
- Syria
- Ukraine
- Venezuela
The country I'm trying to send an international wire to is on this list. What do I do?
If the country you're trying to send an international wire to is listed above, you might consider using a third-party platform, like Wise or another similar payment provider, to send an international payment to this payee from your Relay account.
Are there restrictions on where I can receive international wires from?
Yes. For a list of the countries Relay is unable to receive international wires from, please see Countries from which Relay is unable to receive international wires.
1 Due to the current military coup in Myanmar, all banks onshore have been instructed by the Myanmar Banks Association to remain closed. As the banking system is now offline, our provider is unable to process any payments to Myanmar until further notice.
2 Our wire provider, The Currency Cloud Limit, are unable to send international wires in USD or ILS to Palestine at this time. International wires sent to Palestine can be sent in other currencies, please see: Currencies Available in Relay.