Eligible businesses can apply to receive international wires into their Relay account, directly from their Relay account by navigating to Settings → International Wire Activations. Applications are reviewed by our international payments partner, Nium, typically within 3 business days. For more details and requirements, see How to Activate Receiving International Wires.
Relay users are currently unable to send or receive international wires to a select few countries, listed below. This applies to both the Swift Network and the Local Network.
Additionally, Relay is unable to provide International Wire services to Relay accounts with Beneficial Owners of certain citizenships.
Please note: these lists follow our banking partner's anti-money laundering policy and sanction screening requirements and may be subject to change.
Countries Where Relay is Unable to Send or Receive International Wires
Afghanistan
Belarus
Central African Republic
China1
Cuba
Guinea-Bissau
Haiti
Iran
Iraq
Israel
Lebanon
Libya
Mali
Myanmar (Burma)2
North Korea
Russia
Somalia
South Sudan
Sudan
Syria
- The Democratic Republic Of The Congo
Ukraine3
Venezuela
Yemen
Zimbabwe
For more information on the international wire networks at Relay, please see: Sending international wires at Relay.
International Wire Restrictions due to Relay Account Beneficial Owner Citizenship
Afghanistan
Algeria
American Samoa
Angola
Anguilla
Belarus
Bolivia
British Virgin Islands
Bulgaria
Burkina Faso
Cameroon
Central African Republic
Chad
Comoros
Cote D'ivoire
Cuba
Curaçao
Eritrea
Equatorial Guinea
Ethiopia
Fiji
Gabon
Guatemala
Guam
Guinea-Bissau
Haiti
Iran
Iraq
Jamaica
Kenya
Laos
Lebanon
Liberia
Libya
Madagascar
Mali
Moldova
Monaco
Mozambique
Myanmar
Namibia
Nepal
Nicaragua
Nigeria
North Korea
Palau
Palestine
Panama
Philippines
Republic of Congo
Russia
Samoa
Sierra Leone
Somalia
South Sudan
Sri Lanka
South Africa
Sudan
Syrian Arab Republic
Tanzania
The Democratic Republic of The Congo
Trinidad and Tobago
Ukraine
US Virgin Islands
Vanuatu
Venezuela
Vietnam
Yemen
Zimbabwe
The country I'm trying to process an international wire to/from is on this list. What do I do?
If the country you're trying to send an international wire to is listed above, you might consider using a third-party platform, like Wise or another similar payment provider, to send an international payment to this payee from your Relay account.
1 Clients or customers located or operating in the following regions within China are prohibited. All other regions of China are accepted, subject to a compliance review.
- Liaoning
- Jilin
- Heilong Jiang
2Due to the current military coup in Myanmar, all banks onshore have been instructed by the Myanmar Banks Association to remain closed. As the banking system is now offline, our provider is unable to process any payments to Myanmar until further notice.
3Clients or customers located or operating in the following regions within Ukraine are prohibited. Furthermore, transactions in and out of these regions are also prohibited. All other regions of Ukraine are accepted, subject to a compliance review.
- Crimea
- Donetsk
- Luhansk
- Kherson
- Zaporizhzhia