After you submit your application

How long does the application review process take?

Once you've submitted your Relay business account application here, you can expect a prompt response from our team, typically within 1-2 business days.

In some cases, further documents or information may be requested of you via email, which can extend this timeline. To ensure a smooth process, please ensure you're periodically keeping an eye on your email inbox once you've applied, just in case our team reaches out for additional information. 

We strive to review and process applications as efficiently as possible to ensure a smooth experience for our applicants, but if you don't hear back from us within 1-3 business days, please feel free to contact our Customer Experience team to check on the status. We're always here to help!

How do I check my application status?

To check on the status of your application, just sign into your Relay account here!

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