Deleting a checking or savings account

This article will walk through the steps to delete an individual checking or savings account within your Relay business account. Please note that accounts can only be closed via desktop, as this feature is not currently supported on the Relay mobile app.

Before deleting a checking or savings account

Before following the steps outlined below, please ensure that the checking or savings account you're looking to close has a balance of $0 and no pending transactions. If funds remain in the account, you may move any outstanding funds into another Relay checking or savings account, or to an external bank account via ACH, domestic wire, or international wire.

Additionally, please download any statements that you might need prior to account closure, as you will no longer have access to statements from that specific account once it has been closed.

How to delete a checking or savings account

  1. Sign in to your Relay account on your desktop.
  2. Navigate to the Accounts tab.
  3. Click on the checking or savings you wish to close.
  4. Click on the three vertical dots on the top-right corner of your screen.
  5. Click Delete Account. Please note that this button will be greyed out if your balance is above $0.

Adding and editing checking and savings accounts

Instructions on how to add or edit a checking or savings account to your Relay business account can be found here.

Closing your Relay account

If you're looking to close your entire Relay business account, please see Closing your Relay account.

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