During the Relay account application process, business owners may have the option to use a Registered Agent address—but there are specific requirements to be aware of. This article outlines when and how a Registered Agent address can be used, and what’s required for your application to be approved.
Can I use a Registered Agent address for my business?
Yes—you can use a Registered Agent address as your business address if all business owners provide a verifiable physical address as their personal address.
This applies to:
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U.S. residents
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International users who operate a business with a U.S. presence
To meet banking compliance standards, Relay’s banking partner requires that each business owner provide a personal address if the business address listed is a Registered Agent.
What can I use as a personal address?
A personal address must be a verifiable residential address. Relay may request supporting documentation—such as a utility bill or bank statement—to confirm ownership or residency.
Please Important: You cannot use the following as a personal address:
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Registered Agent addresses
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PO Boxes
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Virtual mailboxes or mailbox rental services (e.g., The UPS Store)
Can I use the same Registered Agent address for both business and personal addresses?
No. You cannot use the same Registered Agent address for both your business and personal address. If you enter the same address in both fields, you’ll be asked to update your personal address before your application can be processed.
Why does Relay require a personal address for each business owner?
Relay is required to verify the identity of every business owner to comply with U.S. banking regulations. Providing a valid U.S. personal address is part of this verification process and is standard across financial institutions.
Still have questions? Our team is ready to help! Talk to our Customer Experience team