Control team spending by setting custom transaction limits for each of your Relay Visa® Credit Card. Transaction limits are set when you create a new card but can be edited at any time by following the instructions below.
Important: The Relay Visa® Credit Card is available only to customers who successfully meet our eligibility checks and fulfill the required criteria. For more information on eligibility, please see An Overview of the Relay Visa® Credit Card.
How to edit your transaction limits
- Sign in to your Relay account.
- Navigate to the Cards page.
- Select the card you wish to edit the limits for.
- Click Edit beside Spending controls.
- Update your custom daily and monthly spending limits. If you have the default limits set, you will need to toggle on Set custom spending limits to proceed.
- Click Save.
- Sign in to the Relay app on your mobile device.
- Navigate to the Cards page.
- Select the card you wish to edit the limits for.
- Tap Spending controls.
- Select your Daily and/or Monthly transaction limit, and update accordingly. If you have the default limits set, you will need to toggle on Set custom spending limit to proceed.
- Tap Set limit to save.
Once these changes are made, your new limits will go into effect immediately.
Who can edit card transaction limits?
Transaction limits can be edited by team members with Administrator permissions, or by Managers who have been assigned to the card.
What are the maximum limits I can set on my card?
To view your maximum card limits, please navigate to Manage Accounts > Transaction Limits on your desktop. If you're on the Relay mobile app, head to Accounts > select a specific checking account > tap the three vertical dots at the top-right corner of your screen > tap View transaction limits.
The maximum limit applied to your Relay Visa® Credit Card may be automatically adjusted the more you use your card; however, this occurs on a case-by-case basis and is not guaranteed. There is no way to formally submit a request to have this limit increased at this time.
Please note: only a team member with Administrator permissions can view the Transaction Limits page.
What if my card was compromised?
If your card has been compromised, please see What to do if your Relay Visa® Credit Card has been lost or stolen for guidance on the best next steps.