At Relay, we partner with our wire provider, Nium, to provide the ability for our customers to send and receive international wires. Nium is committed to complying with all applicable laws and regulations including those related to anti-money laundering, counter-terrorism financing, sanctions, and export control laws. This applies to wires sent through both the Swift Network and the Local Network.
Entity Restrictions
International wires are not available for non-profits using Relay.
Non-profit organizations are not eligible to send or receive international wires using Relay. If your business is registered as a non-profit, you will not be able to access international wire features at this time.
Nium maintains policies and procedures, controls, and requirements to help protect its platform. In addition, their banking partners also maintain requirements and restrictions that must be adhered to, including restrictions on certain industries and activities, as listed below:
Jurisdictions and Persons
- High-risk jurisdictions designated by Nium, as listed in Country Restrictions for Sending or Receiving International Wires.
- Restricted or sanctioned persons or entities, including those listed by the United States, United Kingdom, European Union, Singapore, or United Nations, including sanctions lists maintained by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).
- Organizations, businesses, or individuals associated with terrorism or criminal activity, including financial or environmental crimes.
- Foreign governments, embassies, and consulates.
- Business-to-Person transactions. Nium will allow only Business-to-Business international transactions.
Businesses Practices
- Violates any applicable local, national, or international laws or regulations, or causes Nium to violate them
- Is unlawful, fraudulent, or intended to have an unlawful or fraudulent purpose or effect
- Involves violence-related activities, including creating, promoting, distributing, or facilitating content that promotes violence or hatred, or harms (or attempts to harm) minors
- Involves unsolicited or unauthorized advertising, promotional materials, or spam
- Distributes or deals in harmful programs (e.g., viruses, spyware, or malicious code that disrupts software or hardware)
- Evades or facilitates the evasion of applicable taxes, locally or internationally
Regulated or Illegal Products and Services
- Adult entertainment or sexually explicit content or services, including pornography; explicit sexual content; webcam or live chat services; prostitution or escort services; sexually oriented establishments; adult dating services; or pay-per-view adult content
- Drugs, controlled substances, and drug paraphernalia, or other products posing consumer safety risks (including raw materials, hazardous chemicals, psychoactive or addictive substances)
- Human organs or remains
- Nuclear, radioactive, poisonous, hazardous, flammable, or explosive materials, including highly toxic pesticides
- Gambling activities, including casinos (domestic or foreign), online gambling, lotteries, fantasy sports, or games of chance
- Weapons and military-related goods, including firearms, ammunition, explosives, fireworks, military or semi-military goods, military software or technologies, dual-use goods, hidden cameras, GPS trackers, listening and encrypted communication devices.
- Trade in restricted or endangered animal species or products derived from them
- Counterfeit goods or illegally imported or exported products
- Products or services that directly infringe or facilitate infringement of any third party’s trademark, patent, copyright, trade secret, proprietary, or privacy rights
- Businesses that provide hacking related services or sell hacking related software, malware, software services which jeopardize companies or its related party.
- Decryption and descrambler products and services, devices designed to block, jam or interfere with cellular and personal communications
- Alcohol, cigarettes, tobacco, e-cigarettes, cigars
- Marijuana-related businesses including medical marijuana, cannabis, and THC or CBD
- Medical and pharmaceutical, including medicines, drugs, equipment, prescription devices and medications
- Cryptocurrencies/digital assets, including store-value virtual currencies, stablecoins, non-fungible tokens (NFTs)
- Precious metals and stones including raw materials, such as gold, jewels, gems, mining
- Oil and petroleum products such as gasoline (petrol), diesel, jet fuel, kerosene, fuel oil, and any other type of petrochemical or residual fuel
- Multi-level marketing services or commission-based sales
- Nonprofits and charities
- Pyramid schemes
Financial and other professional services
- Investment & credit services, securities broker, mortgage consulting or debt reduction or collection services, credit counseling or repair, real estate investments
- Lending, including lending instruments, crowdfunding, or fundraising activities
- Trading and exchange and wealth management, including investment, stocks, securities, spot, and futures services
- Using the Nium account as an escrow or safeguarding account