Help article

Invoice Settings and Payment Method Preferences

Relay lets you configure your invoice settings so your branding, payment methods, and default behavior stay consistent across every invoice you create. These preferences help you save time and reduce errors during invoice creation.


Where to find invoice settings

  1. Sign in to your Relay account.
  2. Go to Invoices > Settings at the top-right corner.

What you can configure

Branding

  • Business name
  • Logo (PNG or JPG)
  • Address and contact details (displayed in invoice footer)

Invoice numbering

  • Set a custom invoice number prefix (e.g. INV-2024-001)
  • Relay auto-increments the number with each new invoice

Default payment methods

Select which payment options are offered by default:

  • Credit/debit card
  • Pay by bank (ACH debit via Plaid)
  • ACH transfer (manual)
  • Domestic wire transfer

These can be customized per invoice when needed.

Default destination account

  • Choose which Relay account will receive payments from all invoices.
  • Coming Soon: Ability to change destination account on a per-invoice level. 

Managing Accepted payment methods

  1. Sign in to your Relay account.
  2. Navigate to Invoices > Settings > Accepted Payment Options
  3. Toggle on/off the methods you want to offer
  4. Save changes to apply them to future invoices

Why these settings matter

  • Ensures invoices are consistent and professional
  • Saves time during invoice creation
  • Avoids manual errors in the destination account or payment setup
  • Simplifies workflows for recurring invoice types

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