Relay is introducing the Local Network for international wires, launched on January 31, 2025. This new option provides a cost-effective alternative to the Swift Network for specific currencies, offering lower fees while maintaining fast delivery times.
With your Relay checking account, you can send international wire payments to a payee. To send an international wire, you must first add a payee for the individual or business you are looking to pay. Please ensure that the payee's recipient address is a valid physical address and not a PO Box. The information required for payees on the local network is different by country/currency. For each country's requirements please see:
- How to set up a payee in Australia through the Local Network
- How to set up a payee in Canada through the Local Network
- How to set up a payee in the European Union through the Local Network
- How to set up a payee in the UK through the Local Network
Please Note: At this time, the Relay mobile app does not support international payments in foreign currencies. You can send USD-denominated international wires via SWIFT from the app. To send payments in other currencies or use Local Networks, please log in to your account using a web browser.
Important Notes
- The ability to send international wires in non-USD currencies is not currently supported on the Relay mobile app. So, you will use a web browser to access the Local Network.
- Converting payments into a non-USD currency is only available Monday to Friday from 7 AM to 6 PM EST. However, you can still send international wires in USD outside of this timeframe.
- For instructions on how to receive an international wire into your Relay account, see Receiving an international wire.
| Local Network | |
|---|---|
| Cost per Wire |
Starter: $5 per wire Grow: $3 per wire Scale: $1.50 per wire |
| Sender Display What will the recipient’s bank see displayed as the sender? |
For EUR and GBP payments, the ultimate sender is visible to the recipient’s bank. For all other currencies, the ultimate sender is not visible and will be shown as either “The Currencycloud LTD” or one of our banking partners. |
| Payment Network | |
| EUR |
SEPA Credit Transfer (SCT) SEPA Instant Credit Transfer (SCT Inst.) |
| GBP | Faster Payments Service (FPS) |
| CAD | Electronic Funds Transfer (EFT) |
| AUD | Direct Entry |
Payment Cutoff Times for Same-Day Processing
|
|
| EUR |
2pm UTC for SCT 24 hour processing for SCT Inst. |
| GBP | 24 hour a day processing |
| CAD | 4pm UTC |
| AUD | 1:30pm UTC |
|
Maximum Payment Amount Note: Your Relay account may have additional transaction limits in addition to the wire transfer limits mentioned below. Learn how to view your account limits. |
|
| EUR |
￡100,000 SCT No limit for SCT Inst. Check with your beneficiary's receiving institution to determine if they are part of SCT or SCT Inst. |
| GBP | ￡1,000,000 |
| CAD | $200,000 CAD |
| AUD | No Limit |
How to send an international wire through the Local Network
- Sign in to your Relay account.
- Navigate to the Payments tab.
- Click New Payment at the top-right corner of your screen.
-
Select a recipient from the list of payees shown or add a new payee.
- Ensure the recipient address is a valid physical address (not a PO Box).
- Select International Wire (Local Network) as the payment method.
- Select the source account for the payment.
- Enter the payment amount and currency.
- Customize the payment with the desired frequency, payment date, and memo.
- Confirm all required fields have been filled out, then click Next.
- Confirm the payment details, then click Initiate Payment
Payment Security
Keeping your money and data safe is our top priority at Relay. On occasion, when sending payments from your account, you may be prompted to verify that you've authorized the transaction with an SMS code sent to your mobile device as an added layer of security. For more information, please see: Verifying Payments using SMS Verification Codes.
Please note: The payment threshold which prompts 2FA SMS codes will soon be customizable for our customers.
Still have questions? Our team is ready to help! Contact us
1 You can only send ACH payments from a Relay checking account. If you would like to move funds out of your savings account, you must first create an internal transfer in Relay between your savings and checking account.