This article will discuss different team member Permission Levels.
Sections in this Article
- What are Permission Levels?
- Breakdown of Permission Levels
- Definition of Each Permission Level
- Frequently Asked Questions (FAQ)
What are Permission Levels?
Business owners who grant multiple employees access to their accounts can modify the abilities within the account (permissions) of each employee of their business.
A new team member’s permissions are determined by the business owner when adding their employee to Relay. To learn more about adding team members, please visit this article.
Breakdown of Permission Levels
Below is a breakdown of the seven different permission levels for employees in Relay:
Business owners/team members
Features | Administrator | Manager | Bill Payer | Bill Payers (Imported Bills Only) | Cardholder | Deposit-only | Read-only |
Create ACH, Wire, Check Payments |
✅ |
⛔ |
✅ | ⛔ | ⛔ | ⛔ | ⛔ |
Transfer Funds between Checking Accounts |
✅ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
Make Bill Payments |
✅ | ⛔ | ✅ | ✅ | ⛔ | ⛔ | ⛔ |
Set Bill Approval Rules |
✅ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
Approve Bills |
✅ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
Add Funds |
✅ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
Set up Xero or QuickBooks Integrations |
✅ | ⛔ | ✅ | ✅ | ⛔ | ⛔ | ⛔ |
Deposit Checks on the Relay Mobile App | ✅ | ⛔ | ⛔ | ⛔ | ⛔ | ✅ | ⛔ |
Add Team Members | ✅ |
✅ (only with Card-Only, Read-Only and Deposit-Only permissions) |
⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
Add Advisors |
✅ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
View all Team Members and Advisors |
✅ | ✅ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
Issue Cards |
✅ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
Activate Cards |
✅ | ✅ | ⛔ | ⛔ |
✅ (assigned) |
⛔ | ⛔ |
View all Cards |
✅ | ✅ | ⛔ | ⛔ | ✅ | ⛔ | ⛔ |
Make Card Payments |
✅ | ✅ | ⛔ | ⛔ | ✅ | ⛔ | ⛔ |
View all ACH, Wire, and Check Transactions |
✅ | ✅ | ✅ | ✅ | ⛔ | ✅ | ✅ |
View all Card Transactions | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Add or Edit Payees |
✅ | ⛔ | ✅ | ✅ | ⛔ | ⛔ | ⛔ |
View all Payees | ✅ | ✅ | ✅ | ✅ | ⛔ | ✅ | ✅ |
Download Statements |
✅ | ✅ | ✅ | ✅ | ⛔ | ✅ | ✅ |
Download Bank Verification Letters |
✅ | ✅ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
Team Member Definition
Administrator
Administrators have all the business abilities available in Relay, and have access to every checking account in an overall business account. Business owners are automatically made Administrators.
Manager
Managers have reduced abilities from Administrators. They can make card payments, though no other forms. A Manager’s access can be restricted to specific checking accounts within an overall business account. This can be set in the Accounts tab when invited.
Bill Payer
Bill Payers also have reduced abilities from Administrators. They can make payments in all forms except card payments. A Bill Payer’s access can be restricted to specific checking accounts within an overall business account.
Bill Payer (Imported Bills Only)
Bill Payers (Imported Bills Only) have similar access to Bill Payers, except they can only make bill payments that have been imported from QuickBooks or Xero. A Bill Payer’s (Imported Bills Only) access can be restricted to specific checking accounts within an overall business account.
Cardholder
A Cardholder's access is restricted to the specific checking accounts to which their card is attached.
Deposit-only
Deposit-only users have no abilities in an account, apart from depositing checks and downloading statements. A Deposit-only user’s access can be restricted to specific checking accounts within an overall business account.
Read-only
Read-only users have no abilities in an account, apart from downloading statements. They can view all payees and transactions. A Read-only user’s access can be restricted to specific checking accounts within an overall business account.
Frequently Asked Questions (FAQ)
- Which Permission Levels can receive payments? None. Payments can only be received under the name of the beneficial owner(s), the business name, or any Doing Business As (DBA) as it appears in Relay.
- Can you edit Permission Levels? Yes, once the team member has set up their account. This can be done by business-team Administrators, and by Super Administrator and Administrator-level advisors. For more information on editing permission levels, please see this article.
- What about my accountant or bookkeeper? There are also permission levels for a business's advisors. For more information on advisor permissions, please see this article.