Skip to main content

Back to Relayfi.com

Get Started Move Money Account Cards Integrations Your Profile

Login Sign Up

Relay Financial
Move Money
Sending funds
Payee management

Payee management

Adding and archiving a payee
Requesting payment information from payees
Filling out a requested payment information form
How to set up a payee in Australia through the Local Network
How to set up a payee in Canada through the Local Network
How to set up a payee in the European Union through the Local Network
How to set up a payee in the UK through the Local Network

Relay Financial Technologies, Inc. © 2025

Relay is a financial technology company, not a bank. Banking services provided by Thread Bank^1,2, Member FDIC. The Relay Visa Debit Card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be be used anywhere Visa cards are accepted. The Relay Visa Credit Card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc and may be used everywhere Visa credit cards are accepted.

*Terms and conditions apply to the cash back rewards program. Cash back will be credited to your Relay checking account at the end of your 30-day billing cycle. ATM transactions, the purchase of money orders or cash equivalents made with your Relay Visa® Credit Card are not eligible for cash back. Please refer to the Visa® Signature Rewards Program Terms & Conditions for more details.

The interest rates and annual percentage yield on your account are accurate as of 01/01/2025 and are variable and subject to change based on the target range of the Federal Funds rate.

For customers with accounts opened before 01/01/25, APY will vary between 1.03%-3.03% depending on the savings balances held:

When your savings account balance is less than $50,000, the interest rate on your savings account is 1.02% with an APY of 1.03%
When your savings account balance is between $50,000 and $250,000, the interest rate on your savings account is 1.50% with an APY of 1.51%
When your savings account balance is between $250,000 and $1,000,000, the interest rate on your savings account is 2.01% with an APY of 2.03%
When your savings account balance is more than $1,000,000, the interest rate on your savings account is 2.99% with an APY of 3.03%

For customers with accounts opened on or after 01/01/25, APY will vary between 1.75%-3.76% depending on monthly average account balance:

When your monthly average account balance is under $10,000, the interest rate on your savings accounts is 1.73% with an APY of 1.75%.
When your monthly average account balance is between $10,000 and $50,000, the interest rate on your savings accounts is 2.72% with an APY of 2.75%.
When your monthly average account balance is above $50,000, the interest rate on your savings accounts is 3.70% with an APY of 3.76%.

¹ Your deposits qualify for up to $3,000,000 in FDIC insurance coverage when placed at program banks in the Thread Bank deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. You can access the terms and conditions of the sweep program at https://thread.bank/sweep-disclosure and a list of program banks at https://thread.bank/program-banks. Please contact customerservice@thread.bank with questions regarding the sweep program.

Payment services (non banking/checking accounts or services) are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: The Steward Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here.. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.

² Please note that funds relating to Currencycloud's services are not FDIC insured or protected by the Visa Zero liability protection policy. In regards to Currencycloud's services when funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank, and most importantly, is protected for you in the event of Currencycloud’s, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

Facebook Twitter YouTube LinkedIn Instagram

custom

#

/hc/theming_assets/01J06P4JJJZTFS665NS0KQ7FC4

Guides

Instructions related to themes installation and usage

community

/hc/en-us/community/topics

/hc/theming_assets/01J06P4JVDD9FMGJCQP9XE9BW0

Community

Join discussions with other users

new_request

/hc/en-us/requests/new

/hc/theming_assets/01J06P4K6H4Y51C5GJ4WBG71B3

Submit a request

Contact us through a specially prepared form