With your Relay checking account1, you can send ACH payments to a payee. In order to send an ACH, you must first add a payee for the individual or business you are looking to pay.
How to send an ACH
- Sign in to your Relay account
- Select the Payments tab
- Press New Payment
- Select a recipient from the list of payee's shown or add a New Payee
- Select ACH Next Day as the payment method
- Select the Source Account for the payment
- Enter the payment Amount
- Customize the payment with the desired Frequency, Scheduled Date for Transfer, and Memo
- Press Next once you have entered all the necessary information
- Once you have confirmed the payment details press Initiate Payment
- Sign in to your Relay account using the mobile app
- Select the Payments tab
- Press Send Payment
- Select a recipient from the list of payee's shown
- Select ACH Next Day as the payment method
- Select the Source Account for the payment
- Enter the payment Amount
- Customize the payment with the desired Memo
- Once you have confirmed the payment details press Confirm
Limits, processing timeline, and fees
All accounts have limits on how much you can send by ACH per day and month. For more information on how to view your account limits, please see Viewing your account limits.
The recipient will receive the payment within 1 to 2 business days. There is no cutoff time for next-day ACH payments.
There are no fees for sending a next-day ACH payment from Relay. This does not include same-day ACH payments, which are only available for Relay Pro customers.
1 You can only send ACH payments from a Relay checking account. If you would like to move funds out of your savings account, you must first create an internal transfer in Relay between your savings and checking account.